Accessibility on this site

Buying or refinancing a home is hard enough. Nobody should have to fight a website to ask me a question — so here is exactly where this site stands, including the parts I can’t promise.

What I’m aiming for

This site is built to meet WCAG 2.2 Level AA — the current W3C standard, which includes everything in the more commonly cited WCAG 2.1. In practice that means text with enough contrast to read comfortably, a site that works with a keyboard alone, pages that make sense to a screen reader, forms whose fields are properly labelled, and controls big enough to hit accurately.

Where things stand

The site was reviewed and remediated on 21 September 2026. Every page was measured — home, about, the blog and its articles, contact, and the page-not-found page — at both desktop and phone widths.

As of that review, no contrast, structure, labelling or keyboard-focus failures remained on any page. I believe the site conforms to WCAG 2.2 Level AA, with the honest caveats in the next section.

What I can’t promise

An accessibility statement that claims perfection isn’t worth reading. Here is what the review did not cover:

• Automated measurement has limits. Testing of the kind used here verifies things like colour contrast, heading structure, form labels and keyboard focus. It cannot confirm that every page makes good sense when read aloud. A formal audit by a certified accessibility professional, using real assistive technology, would go further, and hasn’t been done.
• The loan application is a separate service. The “Apply Now” button opens a third-party application portal that I don’t build or control, and I can’t vouch for its accessibility. You never have to use it. Call me and we’ll complete your application together over the phone.
• Reviews come from Google. The review quotes on the home page are pulled from my Google Business Profile and shown word-for-word — I’m not permitted to edit them, including for readability.
• New content can introduce new problems. Every article I publish is a chance to get something wrong. If you find one, the section below is not a formality.

If something here doesn’t work for you

Please tell me. You do not need to explain what is technically wrong, or know the right words for it — “I couldn’t get past the form on my phone” is a perfectly useful report, and more helpful than you’d think.

I read these myself and will reply within five business days, usually sooner. If something is blocking you right now, call — that is always the fastest way to reach me.

You can always just call

Nothing on this website is the only way to do anything. Every question the contact form asks, I can take over the phone, by text, or by email. Every document, every explanation, every number I could show you here, I can walk you through directly. The website is a convenience, not a gate.

How this was tested

Pages were measured as a browser actually renders them, rather than by reading the source code — computing real colours against real backgrounds, and checking the structure a screen reader would encounter. Contrast was calculated using the WCAG formula, applying the correct threshold for each piece of text based on its rendered size and weight. Every page was checked at both 1024 and 375 pixels wide, because some problems appear only on a phone.

The site is plain HTML and CSS with a small amount of JavaScript. It works with JavaScript disabled, apart from submitting the contact form — and if that ever fails, my phone number and email address are on every page.